What we keep, and why
When you fill in a form on this site, or when you tell one of our staff at the counter or on WhatsApp, we write down what you are looking for so we can actually help you.
- Your email address — so we can reply, and so we can tell you when the machine you wanted comes in.
- Your name and phone number, if you gave them — so the person serving you knows who you are, and so we can WhatsApp you rather than making you wait for an email.
- What you are looking for, in your own words, plus the machine you were looking at when you asked.
- Your birthday, if you told us — some of our customers get a note on it. Nothing else uses it.
- Notes from conversations we have had with you, so you do not have to explain your kitchen twice.
Why we are allowed to have it
For marketing, we rely on your consent: the tick box on the form, or you telling a staff member you would like to hear about new stock. Nothing is pre-ticked, and agreeing to email does not agree you to WhatsApp — they are separate.
If you have bought from us, we may also send you news about similar equipment under the existing-customer provision in section 69 of POPIA. Every one of those messages carries the same one-click opt-out as everything else.
We do not buy lists, we do not scrape addresses, and we do not send you anything about products that have nothing to do with catering equipment.
Who can see it
Our own staff, and only through our internal system, which requires an account that the owner has personally approved. It is not a shared spreadsheet and it is not on anybody's phone.
We use a handful of suppliers to run this: Supabase hosts our database, Resend sends our email, Vercel hosts this website, Cloudflare checks our forms are not being filled in by bots and Sentry tells us when something breaks. Each processes this data on our behalf and none of them may use it for anything else.
We do not sell your details. We do not share them with other equipment dealers. There is no third case.
Stopping the messages
Every marketing email has an unsubscribe link that works in one click, with no login and no questions. It takes effect immediately.
You can also reply to any message, WhatsApp us on +27 72 659 2547, or say so in the yard. All three reach the same place.
Stopping the marketing does not affect a purchase you are in the middle of — we will still talk to you about that.
Seeing it, correcting it, deleting it
Write to sales@takemoreequipment.co.za and ask. You can ask us what we hold about you, ask us to fix something that is wrong, and ask us to delete it.
When we delete, we remove your name and contact details for good. We keep the fact that a sale happened, without you attached to it, because we are required to keep our own accounting records.
If you are not happy with how we have handled it, you can complain to the Information Regulator of South Africa at inforeg@justice.gov.za.
How long we keep it
For as long as you might still want a machine from us, and no longer. If we have not heard from you in three years and you have never bought anything, we clear your details out.
Who is responsible for this
- Responsible party
- Take More Equipment (Pty) Ltd
- Registration number
- 2026/328785/07
- Address
- Unit 4, 19 6th Rd, Montague Gardens, Cape Town, 7441
- Phone
- +27 72 659 2547
Questions about your information, including who is responsible for it, go to sales@takemoreequipment.co.za.
Last updated 2026. If we change how any of this works, this page changes with it before the change goes live.
Your next find could be here.
Explore the latest arrivals, find a favourite and come see it in the warehouse.
